Power4Change Ltd. · Last updated 6 September 2026
Power4Change Ltd. ("Power4Change", "we", "us" or "our") is an Australian registered charity committed to respecting and protecting the privacy of our donors, supporters, volunteers, fundraisers, partners and the communities we work with.
This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with Power4Change, including through our website, donations, fundraising activities, volunteer applications, partnerships and projects.
We aim to handle personal information responsibly and transparently and, where applicable, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
The personal information we collect depends on how you interact with Power4Change and may include:
We only seek to collect information that is reasonably necessary for our activities.
We generally collect personal information directly from you when you:
Our website is hosted using Webflow.
Online donations and merchandise payments are processed through Stripe. Peer-to-peer fundraising campaigns may be facilitated through Zeffy.
Volunteer and partnership applications or enquiries may be collected through Google Forms.
When you use these third-party services, information may also be collected and processed by those providers in accordance with their own privacy policies.
Power4Change uses third-party payment processors, including Stripe and, for certain fundraising activities, Zeffy.
Payment card details entered during an online transaction are processed by the relevant payment provider. Power4Change does not intentionally collect or store your complete credit or debit card details on its own systems.
We may receive and retain information relating to your transaction, such as your name, contact details, donation or purchase amount, transaction date and payment status, where necessary for administration, accounting, donor records and legal obligations.
We may use personal information to:
We will not use your personal information for an unrelated purpose unless you have consented to that use or we are otherwise permitted or required to do so by law.
Our work often involves documenting the people, communities, volunteers and projects that make Power4Change possible.
We may collect or publish photographs, video footage, testimonials or personal stories for purposes including our website, social media, fundraising, project reporting and awareness campaigns.
Where consent is required, we will seek appropriate consent before using identifiable photographs, footage or personal stories.
We aim to treat the people and communities represented in our content with dignity and respect.
We do not sell, rent or trade personal information.
We may disclose information where reasonably necessary to organisations that help us operate Power4Change, including payment processors, website and technology providers, fundraising platforms and professional or administrative service providers.
This currently includes services such as Webflow, Stripe, Zeffy and Google.
We may also disclose information where required or authorised by law, where necessary to protect the rights or safety of Power4Change or another person, or where you have consented to the disclosure.
We expect service providers handling personal information on our behalf to handle that information appropriately.
Some of the third-party technology and service providers used by Power4Change operate internationally or may store or process information using infrastructure located outside Australia.
As a result, personal information may be processed or stored outside Australia. The location may vary depending on the provider and the services being used.
Where appropriate, we take reasonable steps to select reputable service providers and protect the personal information entrusted to us.
Our website and the services used to operate it may use cookies and similar technologies. These technologies can help websites function correctly, understand how visitors use the site, remember preferences and improve website performance.
Some third-party services integrated into our website may also place or access cookies.
You can generally control or disable cookies through your browser settings, although doing so may affect the operation of certain website features.
We may update this section if we introduce additional analytics, advertising or tracking technologies.
Power4Change does not currently operate an email newsletter.
If we introduce newsletters or other direct marketing communications in the future, we will provide an appropriate way for recipients to unsubscribe or opt out.
Administrative communications relating to a donation, purchase, fundraiser, volunteer application or other interaction with us are not considered marketing communications.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
If we become aware of a data breach, we will assess and respond to it appropriately, including making notifications where required by applicable law.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required for legal, accounting, regulatory or reporting purposes.
When information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it where appropriate.
You may contact us if you would like to request access to personal information we hold about you or believe that information is inaccurate, incomplete or out of date.
We will take reasonable steps to respond to requests and correct information where appropriate, subject to any legal requirements or exceptions that apply.
Requests can be sent to info@power4change.org.
If you have a question, concern or complaint about how Power4Change has handled your personal information, please contact us at:
Power4Change Ltd.
Email: info@power4change.org
Please provide enough information for us to understand and investigate your concern. We will endeavour to respond within a reasonable timeframe.
If the Privacy Act applies to the matter and you are not satisfied with our response, you may also have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).
Our website may contain links to third-party websites or services.
Power4Change is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policy of any external service you use.
We may update this Privacy Policy from time to time to reflect changes to our activities, technology, legal obligations or information-handling practices.
Power4Change Ltd · Company Limited by Guarantee · ACN 685 492 120 · Registered charity since 20 March 2025 · Deductible Gift Recipient (DGR) — gifts of $2 or more are tax deductible.
100% of donations reach the ground. Always.